At Sure VPN, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our VPN services. By using Sure VPN, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you use our VPN services, we may collect certain personal information, including your name, email address, payment details, and any other information you provide to us voluntarily.

1.2 Usage Information: As part of the Sure VPN connection process, we may collect and retain certain data for a brief period. These records include connection timestamps, protocol preferences, network types, error reports, and app interactions. However, it is important to note that we strictly maintain these logs for less than 48 hours with the sole intention of enhancing connection quality. Subsequently, these logs are automatically and permanently deleted from our system. It is worth emphasizing that we do not store information regarding the specific server IP addresses users connect to, nor do we track their browsing history.

1.3 Device Information: We may collect information about the devices you use to access our VPN services, such as the device type, operating system, browser type, and unique device identifiers.

2. Use of Information

2.1 Provision of Services: We use the collected information to provide, maintain, and improve our VPN services, including establishing and maintaining VPN connections, optimizing server performance, and troubleshooting technical issues.

2.2 User Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter while using our VPN services.

2.3 Communication: We may send you service-related notifications, updates, and promotional materials about our VPN services, but you can opt out of receiving such communications at any time.

2.4 Aggregated Data: We may aggregate and anonymize the collected information to generate statistical or analytical data for internal purposes, such as analyzing usage patterns and improving our services. This data does not personally identify you.

3. Information Sharing

3.1 Sure VPN provides a comprehensive no-logs policy for our esteemed clients. Rest ass

ured that your utilization of our services is facilitated through automated technical procedures, ensuring that your data remains strictly confidential and is not subjected to monitoring, recording, storage, or disclosure to any third parties.

3.2 Third-Party Advertising Providers: We do not display advertisements for our Pro subscription users. Instead, we collaborate with third-party advertising partners to present ads to those who opt for our free VPN services. Rest assured that we do not use these ads to target any personal information. Even if you choose to use our free VPN service, which is supported by advertising, we will not share any of your personal or usage information with advertisers unless you grant us explicit consent. However, please note that our advertising partners may use their own cookies, pixel tags, or similar technologies on our platform. Additionally, they may collect or have access to information about you from various online services, collected over time.

4. Data Security

4.1 We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

6.1 You have the right to access, update, correct, or delete your personal information. You can do so by contacting us using the contact details provided below.

7. Changes to the Privacy Policy

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices ofSure VPN, please contact us at surevpndevelop@outlook.com.

Please note that this privacy policy applies only to Sure VPN and does not cover any third-party websites or services linked to or from our VPN services.